To download our privacy policy please click here
Pipes and Valves Ltd – General Privacy Notice
Here at Pipes and Valves Ltd we operate in a predominantly business to business environment so the personal data we use is limited however we still take your privacy seriously. We use personal information to administer accounts and to provide goods and services that have been requested from us in addition to occasional marketing emails.
Identity and Contact details of Data Controller
Pipes and Valves Ltd
Unit 10 Sutherland Court Moor Park Industrial Centre Tolpits Lane
Watford
Herts
WD18 9SP
Email Contact:
elaine@pipesandvalves.co.uk
Telephone:
01923 712 809
Contact Details of Data Protection Officer
DPO: Elaine Foster
Email Contact: elaine@pipesandvalves.co.uk
Telephone: 01923 712 809
Purposes of processing at Pipes and Valves Ltd
To provide a product / service
To provide a product / service marketing
To make enquiries / place orders with suppliers
Legal Basis of Processing
The legal basis of processing at Pipes and Valves Ltd is Legitimate Interest
The Legitimate Interest
Although Pipes and Valves works in a predominately Business to Business environment it is noted that on occasion individuals may contact and share their data with us.
- Processing of orders and enquiries.
- Direct marketing to current and historic customers.
Recipients / Categories of recipients to whom personal data will be disclosed, including any outside the European Economic Area (EEA)
Couriers may be given names and telephone numbers for the purposes of making deliveries to customers. Suppliers may be given names and telephone numbers for the purposes of making direct deliveries.Customer’s details may be shared with our bank Santander UK plc
Transfer of information to third country or recipients outside the EEA
No information is passed to any third country or recipient outside the EEA
Time limits for erasure of personal data / criteria used to determine this period
Individuals who leave customer / supplier employment are marked as inactive on computer system, paper records are retained for 7 years in accordance with guidance (gov.uk) details of individuals that appear on paperwork will be destroyed on this timescale.
Data Subjects Rights
You have the right to request access to and rectification / erasure of personal data You have the right to restrict the processing for personal data
You have the right to object to direct marketing; our marketing emails will have an unsubscribe option which will remove you from our future marketing email list.
Right to Complain
Data subjects have the right to complain to the Information Commissioner’s Office if they believe there is a problem with the processing of data at Pipes and Valves Ltd.
Statutory / Contractual Requirement of personal data & consequences of failure to provide such data
In all cases Data is provided on a contractual basis.
In respect of customers/suppliers, information is given in order to facilitate communication, without such information we would be unable to provide quotes / purchase orders / goods
Data provided on mandatory or voluntary basis?
Data is provided on a voluntary basis
Possible consequences of not providing the data
Non provision of data will prevent us from providing the information, goods and services requested.
Details of any automated decision making
There is no automated decision making involved in the processing of data at Pipes and Valves Ltd
Categories of personal data concerned
Customer Data |
Supplier Data |
Name |
Name |
Company Employed at |
Company Employed at |
Work/Correspondence Address * |
Work/Correspondence Address* |
Work Telephone Numbers (incl. mobile) |
Work Telephone Numbers (incl. mobile) |
Email address |
Email address |
*Where we have been contacted by an individual this address may be their residential address. |
Source of data
Customer Data |
Supplier Data |
Data will be/will have been provided by the Customer |
Data will be/will have been provided by the Supplier |
This notice was written 16th May 2018 and will be kept under regular review.